We take pride in our customer service. Check out why below!
Sean arrived on time and was extremely friendly. He explained every aspect of the work he performed and also informed me of the age of the furnace. It was a pleasant experience. This was the second time a service person was called to my home for repairs. Both times the work was done by persons who really care about the customers as much as the work they were performing.
We just had our annual Fall furnace maintenance service from Chesterfield Service yesterday. Everything was fine. Jobe Plautz was our technician, and I appreciate his promptness and courtesy and explanation of the service. We have been customers of Chesterfield Service for quite a few years now and I have always been pleased with the excellent customer service.
Jobe came to my home to do a routine service on 2 heating units as part of my maintenance plan, he called ahead letting me know his estimated time of arrival. He was polite, professional, pleasant & did the job quietly. He indicated that everything was running well and I was in good order for Winter – changed out my filter, which I had a box of downstairs, and posted the date.
Shaun always does a great job of explaining what needs to be done and giving me options; I greatly appreciate his forthrightness and professionalism.
The service representative, Leighton Dennis Arrived on time, did an excellent job, and cleaned up afterwards, wore booties throughout the home. Will use their services again and would recommend to anyone.
Dave M. was great!!! I contacted Chesterfield Service about a non draining dish washer. They scheduled an appointment for the following day. Dave Mantle called ahead of the appointment time and was en-route. Dave was very polite and quick to find the problem. A rubber “non-mar” foot, off a cat bowl, had come off in the dish washer and clogged the drain valve. Dave was quick to repair, replace access panel, test and finish paperwork. We were very happy with Dave and Chesterfield Service, for their professionalism. I highly recommend them. This was our first time using them.
Scott Statler was on time, very polite, and not only fixed the problem but gave an easily understood explanation of problem and solution. Along with that, he gave helpful advice on another appliance! I would feel confident in recommending Chesterfield Service and would request him if I have another appliance issue.
After calling in another company before this and getting nowhere, I found Chesterfield Service as a certified LG repair provider. Leighton Dennis came to our house and was able to diagnose the problem with our dishwasher right away. He even drained and cleaned out our dishwasher, so it wouldn’t smell while we waited for the new part. He ordered the part for us and was back soon after to quickly and efficiently fix the worn out drain pump. He was very friendly and knowledgeable. I would definitely recommend Chesterfield Service, it was a great experience from start to finish.
Same day appointment to replace our water heater. Jeff took the time to explain all he was going to do and made sure I didn’t have any questions. Would recommend for any plumbing need.
Jeff Huffman installed a new water heater in our home. He was very professional and got the job done quickly and professionally. Thanks Chesterfield Service.
Plumber, Jeff Huffman was courteous and on time. He replaced one of our disposals and unclogged our bar disposal and fixed my daughters shower. The last two were side notes I asked if he could look at while he was there and he fixed both of them also! Thanks Jeff!
We had a very excellent experience with Jeff Huffman who installed our new garbage disposal. He was efficient, knowledgeable and did a very good job. We are very pleased.
We are an active member of the Chesterfield Chamber of Commerce and Business Networking International (BNI).
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